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What does every key ambassador need, from the person who answers the phone to the board chair? A story that ignites its audience! Here’s how you can easily implement a culture of storytelling.

Quick Win: Narrative, People

An “elevator pitch” is how you answer the question, “So what does your nonprofit do?” Done right, it’s an invitation to learn more and do more and an amazing opportunity. But most of us screw it up.

Course: Narrative